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Navigating the SmileDirectClub Closure: Patient Resources
18 Dec 2023

Navigating the SmileDirectClub Closure: Patient Resources

By Smile Express Contributor

SmileDirectClub Is Closed. Now What?

In the wake of SmileDirectClub's closure, we understand the uncertainty it may have brought to those in treatment. For those seeking affordable treatment, we're here to guide you through the next steps of your smile journey. We'll shed light on reliable SmileDirectClub alternatives, ensuring that your progress towards a confident smile continues seamlessly.  

Let's navigate the evolving landscape together, so you can continue pursuing the smile you've always dreamed of, with confidence and peace of mind. 

Your Smile Journey: Alternatives to SmileDirectClub

We know there are many aligner treatments on the market each claiming to be safe, effective, and affordable. But how do you know which option is right for you?  

We recommend reading reviews and checking social profiles to gain an understanding of what the provider is like. Once you’ve narrowed your search down, you should schedule consultations with the doctors you feel most comfortable with and come prepared with questions. 

To help get you started, we recommend starting your search with Smile Express® or full Invisalign® aligner treatment.  

Smile Express®

Smile Express is an at-home aligner system that combines the convenience of remote care and the assurance of a trusted orthodontist. Through the proven power of Invisalign® aligners, adults can achieve their best smile ever in as few as 6 months.  

Smile Express is different than other at-home aligner systems because it uses Invisalign® aligners and is carefully monitored by leading orthodontists you can meet and trust. Smile Express has transformed more than 16 million smiles over the last 25 years and is available in 25 states. Smile Express fits conveniently into your schedule, only requiring you to come into the office twice - once to get started and once for your final evaluation. 

Smile Express is great for adults looking to make minor adjustments to their smile. 

Comprehensive Invisalign Aligners

For those looking to correct more complex issues, full Invisalign® treatment is likely more suitable for you. When you come in for your complimentary exam and consultation with one of our providers, our doctors and treatment coordinators will determine your candidacy based on your smile goals as well as the complexity and length of your treatment plan. 

Full Invisalign® treatment typically takes 12-24 months and requires more frequent office visits every 4-6 weeks. When you complete treatment with one of our orthodontists, we offer remote care convenience via the app for those who prefer to come in less frequently.  

Good News Alert: Smile SOS Giveaway 

If you were affected by the SmileDirectClub closure or were looking into beginning treatment, we’re here to help. 50 lucky winners will get FREE Smile Express® treatment ($2,995 value) from their local providers to achieve their smile goals! That’s at-home Invisalign® aligners and results in as few as 6 months—all on us. 

Enter to win and see full T/Cs at 

The contest ends on 01/31/24. Winners will be randomly selected on 02/01/24 and announced via IG stories, once confirmed.

Where can I get a free consultation? 

Our providers are in 25 states. You can search using your city or zip code to find a doctor near you.  

Everything starts with a free consultation. You’ll meet with an orthodontist, discuss treatment goals, and ensure you’re a good candidate for Smile Express®.  

From there, your treatment coordinator will go over your contract and answer any questions you may have, including how to access your insurance and FSA/MSA benefits, if applicable. 

Questions to Ask During Your Consultation

A consultation is the first step in your journey towards a confident smile! During the initial consultation you will be given lots of information, and you will speak with an orthodontist as well as a treatment and financial coordinator. It’s best to have a list of questions prepared so you get everything you need to make an informed decision.   

Here’s a list of questions you might want to ask:

  • Are at-home aligners safe? 
  • Do at-home aligners work?
  • How much is clear aligner treatment? 
  • How long will my treatment be? 
  • What are the benefits of aligners?